Last updated: 2025-01-22
At SaveDB.site, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our database backup and restoration service, including our website and services.
First Things First
I want to make it clear that we don't store any of your sensitive data such as database credentials, cloud storage credentials, backups, or payment information. That's why we open source our source code. Feel free to check it out on GitHub.
1. Information We Collect
- Personal Information: When you create an account, we collect your name, email address, and contact information.
- Database Information: Details about your databases, backup preferences, and restoration history.
- Payment Information: Billing details, transaction history, and payment method information.
- Usage Data: Information on how you interact with our platform, including backup creation, restoration, and performance tracking.
- Device and Technical Information: IP address, browser type, device details, and platform usage analytics.
2. How We Use Your Information
- To facilitate database backup and restoration services
- To process payments and manage service subscriptions
- To provide performance analytics and service reporting
- To communicate service updates, platform notifications, and support-related information
- To improve and personalize the SaveDB.site platform
- To detect and prevent fraud or misuse of our service
- To generate aggregated, anonymized statistics about service performance
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Cloud storage providers for secure backup storage
- Service providers who assist in operating our platform, including:
- Payment processors
- Cloud hosting providers
- Analytics services
- Customer support tools
- Law enforcement or regulatory authorities if required by law
- In the event of a business transfer, merger, or acquisition
4. Data Security
We implement robust security measures to protect your data, including encryption, secure storage, access controls, and regular security audits. We are committed to maintaining the confidentiality and integrity of your information and backups.
5. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct or update your account details
- Request deletion of your personal information
- Object to or restrict the processing of your data
- Export your data for portability
- Withdraw consent for marketing communications
To exercise these rights, please contact our support team.
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance user experience, analyze platform usage, and provide personalized services. You can manage cookie preferences through your browser settings.
7. Children's Privacy
Our service is designed for businesses and individuals over 18. We do not knowingly collect personal information from minors.
8. International Data Transfers
We may transfer and process your data in multiple countries. We ensure appropriate safeguards are in place to protect your data during international transfers.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes and encourage you to review the policy regularly.
10. Contact Us
For any privacy-related questions or concerns, please contact us at:
Email: support@savedb.site